Fun 4 Pets UK Delivery and Returns Policies
Some Items will ONLY be Delivered to the UK mainland
These Items are Dog Cages, Dog Crates, Kennels, Large Beds, Dog Furniture and Cat Furniture
Dog runs can be dispatched to Southern Ireland courier cost of £69.99 invoice for postage will be dispatched separately.
Posting Methods Cages ordered before 12pm Mon-Fri will be dispatched the same working day. Cages ordered after 12pm will be dispatched on the next working day Items are not dispatched on weekends or Bank Holidays. Cages are dispatched via courier for £8.99 Uk mainland Highlands and Islands are an additional 10.00 - 15.00 depending on area. Dog runs are dispatched via courier om 3 day delivery for £20.99 runs with roof £26.99.
We choose the best method of delivery, smaller lighter items are sent via Royal Mail, or Air Mail services depending upon where the items are being sent and the value of the item
Heavier more expensive items are sent using a signed for Parcel Delivery service or courier. Cages will be dispatched via courier other items eg: dog bowls,dog beds, vet bedding etc will be dispatched separately via Royal Mail.
Posting Times
We strive to post your items within 36 Hours of your order (excluding weekends and Public Holidays)
We always use the fastest and safest method of delivery. Please allow up to 48 hours from the nearest working day from dispatch date of your order our couriers only delivery Monday-Friday.
Customers should be aware that the courier services used by Fun4petsuk are independent and as such delivery times and dates may vary beyond our control. Whilst every effort is made to minimise these risks, Fun4petsuk cannot be held responsible for deliveries not arriving on a specified date agreed between the customer and Fun4petsuk.
When your order arrives open it and check it carefully before signing for it. The courier is obliged to wait until you have done this.
Product Returns
All products are covered via the manufacturers standard guarantees.
Items ordered in error or no longer required must be returned to unused condition. In the case of goods damaged due to not being packed correctly for return you will not be refunded.
However please note while we are happy to exchange goods ordered in error or cancel said order for a refund all postage and packing costs will be the responsibility of the purchaser.
Any goods being returned or orders cancelled must returned in unused and undamaged condition,WE MUST BE NOTIFIED IN WRITING WITHIN 7 DAYS OF RECEIPT.
All refunds will be processed within 30 days of return.
By buying on this website you are agreeing to these terms and conditions
We fully comply with the UK distance selling regulations full details can be found here (UK distance selling regulations 2000)
Delivery Enquiries
Please use our contact form by clicking "contact us"
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